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Computer Languages Process Screencasting Tools Training Uncategorized Writing

How Waterfall/Agile Development Impacts Technical Writing by Eric Sedor

“Waterfall is dead, long live Agile,” many voices cry, heralding a transition in the software industry from heavyweight engineering efforts to an almost sports-like scrimmage. Waterfall didn’tkeep up, they complain. Projects turned into congested pipelines and out of desperation to reclaim fluidity, the entire cycle broke down into an environment of iterative re-development that gave birth to Agile. Increasingly, developers collaborate in short sprints to rapidly address evolving concerns rather than as construction crews working from blueprints. What does this new era mean for technical writing as part of software development? More specifically, what is expected of an Agile Technical Writer?

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Business Marketing Uncategorized Writing

eBooks

At some point, you’ve probably developed documentation to attract clients, educate customers, or provide instruction on the products or services you offer. Considering the effort put into creating the material, as well as the pool of expertise behind it, you might think about re-working some of your content to produce a general release eBook.

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Business Uncategorized Writing

Technical Writers Need Coaches?

In a recent issue of the New Yorker, Atul Gawande argues quite persuasively that like participants in sports, surgeons (like himself) can benefit from coaches.  Even the elite stars, like Rafael Nadal, he points out, have coaches, observing, watching every move of the tennis great.  Why, he wonders, don’t doctors – even senior, experienced ones – have coaches?  As he says, “”I’d paid to have a kid just out of college look at my [tennis] serve.  So why did I find it inconceivable to pay someone to come into my operating room and coach me on my surgical technique?”

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Business Process Tools Training Uncategorized Useful Links Visual Aids Writing

Do you know about Document Map in Microsoft Word?

Whenever I go through a Word document with clients and they ask where a section is, I always refer them to the Document Map. Frequently, they don’t know what it is. Do you know what it is?

In short, Document Map displays the table of contents on the left side of your screen. This is helpful when searching for sections in a document even if there is a table of contents (less back and forth). You just have to make sure your text has heading styles applied to it correctly.

To find it and use it, follow the steps below.

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Process

Quality in Technical Writing

In the twenty-five years we’ve been in business, most of our clients have been easy to work with.  They mostly appreciate the work we deliver and seek our advice, what you’d expect from consulting.  There are exceptions, of course, but given all the companies we’ve touched over the years, there have been few that we’ve regretted ever having met.