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Objectivity tends to be one of the core values of technical fields. The fundamental laws of physics dictate the properties of microprocessors, and chemistry defines the properties of the materials we use. These methods make up the API, determining how that application behaves and what it is capable of doing. The way that people interact with technology, however, is anything but objective. They bring a lifetime’s worth of experiences that guide their behavior and frame their expectations for both what the technology will do for them and how it will perform its duty.

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Technical Writing for the Cloud

By: Eric Sedor
Eric Sedor, a frequent contributor to the Shoap Technical Reader, is a senior software engineer at MongoLab, a cloud-based database provider located in San Francisco. Eric cut his technical writing teeth at Shoap Technical Services before returning to his true passion, software engineering.

The Cloud encapsulates the idea of a distributed system built of formable, destructible, re-creatable components. Even the data within cloud systems is redundant and spread out, capable of being restored in parts to specific points in time, if necessary. Cloud systems even overlap one another.
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