Our Strengths
Shoap Technical Services is a team of professional writers, trainers, and project managers. As a company,
STS offers our clients several decades of experience working on a variety of documentation and training
projects, in a variety of formats, and in a variety of technical and professional industries. As a company,
we hold a unique position in the market and considerable advantage over our competitors.
Shoap Technical Services provides each client with a team of high-quality resources to ensure first-rate
documentation. We believe that STS is uniquely qualified to provide documentation and training support to
our clients for these reasons:
- We have a ready-made team of professionals available to work on documentation and training projects.
We not only provide the skilled professionals necessary to complete project work, but team/project management and
our own internal quality control.
- Our team approach helps guarantee that the knowledge-base for a project remains intact and that work
continues if an individual writer must leave the project temporarily or permanently.
- We have experience providing documentation and training solutions for narrowly focused proprietary
systems, as well as large-scale, enterprise-wide implementations. Our strength is our expertise in software
analysis and adult instructional design - vital for any type of customized software.
- We want to work with each client as a long-term partner, rather than as a one-time project resource.
Therefore, we have a personal stake in producing quality products for our clients.
- Our senior management oversees each project. We always do an internal review of our own work to ensure high quality.
- We believe in setting realistic, achievable goals based on our clients' needs, timeframes, and budgets.
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