People
Shoap Technical Services takes great pride in our people. Their education, experience, skills, expertise, unique perspective, and professionalism makes them valuable to the STS team.
It is their commitment to improving the business success of those we serve that makes them invaluable to our clients. Individually, each member of the STS team brings a strong, unique set of skills to the company. As part of our team, each employee plays a critical role in the successful completion of client deliverables.
Working as a team, we can provide you with a diverse range of documentation and training capabilities. Our team approach allows for continuity of each project, as well as internal review throughout the whole process. Our combined skill set adds to the value each member of our team could bring to the project alone. After all, we have the combined talents of the industry’s best, brightest, and most experienced individuals!
Click a member of our team to learn more about them.
- Operated the company since 1986
- Taught college-level English
- Lectures on technical writing topics
- Holds a Ph.D. in English from University of Massachusetts
- Oversees all technical writing
- Experienced in software development
- Coded his first program in the 4th grade
- Holds a B.A. in English & Psychology from Kenyon College
- Extremely detail-oriented individual
- Worked as a Valuation Analyst before STS
- Strives for perfection in her work
- Holds a B.S. in Industrial Engineering from Georgia Tech
- Joined STS in 1997
- Enjoys making complex material easy to read
- Highly skilled in business concepts
- Holds a M.S. in Technical & Professional Communication from Southern Polytechnic State University
- Wide knowledge of technical systems
- 10+ years of IT support experience
- STS’ resident Korean-English translator
- Holds a B.S. in Computer Science from Georgia Tech
- Technical writer who loves a good challenge
- Experienced in tech support and marketing
- Enjoys user interfaces as much as rugby
- Holds a B.S. in Society, Technology & Culture from Georgia Tech
Design Consultant
- Enjoys technical and creative challenges
- Specialized in SharePoint administration
- Conducts instructor-led training
- Holds a B.S. in Computational Media from Georgia Tech
- Manages social media and PR
- Design the monthly STS Newsletter
- Performs administrative functions
- Currently pursuing a degree in Management at Georgia Tech